UPDATED: MAY 18, 2021
Client Safety Practices
WE ARE NO LONGER REQUIRING YOU TO CALL US BEFORE ENTERING FOR YOUR APPOINTMENT. Please arrive 5-10 minutes ahead of schedule. MASKS ARE STILL REQUIRED! We will continue to uphold our late policy of no more than 10 minutes for any appointment 30 minutes or longer. If you are going to be more than 10 minutes late you will be rescheduled. For appointments 15 minutes in length, any lateness will require your time to be rescheduled. Thank you for understanding how hard we work to keep our schedules running smoothly throughout the day, we appreciate your participation! MASKS ARE STILL REQUIRED!!
YOU MUST WEAR A MASK AT ALL TIMES. We do not have masks for you. Please already be wearing one.
We will continue to practice social distancing in our lobby and use our same sanitizing/ disinfecting practices as we have been throughout this pandemic. We understand that Governor DeWine is lifting the mask mandate in June. At Sugar Bar we feel it is in everyone’s best interests to continue wearing masks, and we will do so until we believe otherwise. You will not be permitted to enter Sugar Bar without a mask on, for any service, for any reason, no exceptions. If you have questions about this you may email Sarah directly at info@clevelandsugarbar.com.
Credit card tips are not permitted at this time. You may use Venmo/ Apple Pay/ PayPal to tip your esthetician (account names will be posted in each treatment room).
Thank you for your cooperation, we are thrilled to have made it through this difficult time and cannot thank you enough for your support!
